MaestroDMX

Troubleshooting Audio Input There are some common issues that can cause trouble when trying to connect your music to MaestroDMX. Here are some things to try.

Issue: No audio is coming into MaestroDMX

● Check that your audio source is playing (mixer, laptop etc) ● Try a different RCA cable ● Confirm that your audio input on the Audio page is running in the green zone

Issue: I am not playing music, however MaestroDMX registers a non zero audio input level

● Check that your cable is plugged into MaestroDMX AND your audio source on the other side. A ‘hanging’ cable will produce noise. ● Avoid a groundloop issue by running audio from a different source than the power for MaestroDMX. For instance running audio and power from your laptop can cause noise issues ● Check that your audio source is not producing a noisy signal ● Contact www.maestrodmx.com/support WIFI On the WiFi settings page, users have the option to customize their MaestroDMX's wireless configurations, providing various choices for connecting wirelessly. WiFi Settings Within the WiFi Settings, users have the option to switch between two distinct modes: “Create a WiFi Network” and “Connect to an Existing WiFi Network”. Note: Please be aware that modifying WiFi settings may require a few minutes, during which you may experience a temporary disconnection from the web app. Create a WiFi Network By default, Maestro serves up its own network with a unique SSID labeled as “Maestro-XXXXXX.” In this mode, users have the flexibility to personalize the SSID and modify the password for the Maestro network. To achieve this: Issue: I am having noise on the input still

1. Switch into “Create a WiFi Network” mode. 2. Input a preferred SSID of your choice. 3. Specify a password that grants access to your Maestro network. 4. Click “Update WiFi Settings” to apply the changes